Our Professional Staff

Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.

Who We Are

We understand choosing a hearing care provider is a big decision. At Allied Hearing and Balance Center, our number one priority is delivering exceptional patient care. Our staff combines years of expertise in hearing healthcare, and is well-trained on a variety of services ranging from evaluations to treatment.

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  • Our Proud Partners

  • american-academy-of-audiology logo
  • american-speech-language-hearing-association logo

Our Providers

John R Salisbury 1

John R. Salisbury, Au.D

Doctor of Audiology

John R. Salisbury, Au.D. is the president and founder of the Clifton Springs Hearing Center, Inc. He has been an audiologist in private practice at the Clifton Springs hospital since 1979.

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Greg

Gregory D. King, Au.D

Doctor of Audiology

Gregory D. King, Au.D. is an Audiologist at the Pittsford Hearing and Balance location of Clifton Springs Hearing Center. Greg moved to New York from San Diego, California where he had been in private practice.

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Nora

Nora Palumbo, Au.D.

Doctor of Audiology

Nora Palumbo, Au.D. is an Audiologist at Clifton Springs Hearing Center. She has received her Doctorate of Audiology from West Virginia University in 2017.

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Kelly Hurd

Kelly Hurd, M.S., CCC-A, FAAA

Doctor of Audiology

A native of the Finger Lakes, Kelly originally majored in Speech pathology. After her initial Audiology course, she knew that it would be her career and changed her major. Kelly graduated from SUNY Cortland with a Bachelor of Arts degree in Speech and Hearing handicapped.

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Kathi

Kathi DeGennaro

Hearing Instrument Specialist

Kathi received her associates degree from Bryant and Stratton college. In her spare time Kathi enjoys spending time with her nieces and nephew, she also enjoys taking walks with her dog.

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Pamela Kruger, AuD

Doctor of Audiology

Pamela Kruger,AuD. Is an Audiologist who joined the practice in 2026. She has worked previously in medical Center environments and in the implantable technology industry.

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Our Office Staff

Heather

Heather Rockefeller

Director of Operations

Alissa Dejohn

Alissa DeJohn

Front Office Professional

Alissa joined the practice in 2017. She brings to the practice a strong background in customer service. Alissa lives in Newark with her husband Mike and step children Christopher and Kyleigh. On her spare time she enjoys spending time with her family and friends.

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Sondra Gifford

Sondra Gifford

Front Office Professional

Sondra rejoined the practice in January 2018. She previously worked with the Hearing Center for 5 years prior to moving to Florida to be with her family. She has extensive customer service experience and loves interacting with each patient. 

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Kelsey Rush

Front Office Professional

Kelsey joined the practice back in June of 2022 and has enjoyed being part of the team. She loves interacting with our patients and taking care of their needs, and she has a long history with customer service. 

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Julie Landuyt

Front Office Professional

Julie joined the practice in June of 2023. She has over 20 years of customer service experience. Julie’s goal is to treat every patient as she would want to be treated.

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Kelly Difranco

Front Office Professional

Kelly has been with the company since March of 2026 and she is an important part of the team. She has over 10 yrs of customer service. She loves working with her team of FOP and also helping out the patients and getting to know them.

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