Our Professional Staff

Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.

Who We Are

We understand choosing a hearing care provider is a big decision. At Allied Hearing and Balance Center, our number one priority is delivering exceptional patient care. Our staff combines years of expertise in hearing healthcare, and is well-trained on a variety of services ranging from evaluations to treatment.

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Our Proud Partners

  • american-academy-of-audiology logo
  • american-speech-language-hearing-association logo

Our Provider

John R Salisbury 1

John R. Salisbury, Au.D

Doctor of Audiology

John R. Salisbury, Au.D. is the president and founder of the Clifton Springs Hearing Center, Inc. He has been an audiologist in private practice at the Clifton Springs hospital since 1979.

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Gregory D. King, Au.D

Doctor of Audiology

Gregory D. King, Au.D. is an Audiologist at the Pittsford Hearing and Balance location of Clifton Springs Hearing Center. Greg moved to New York from San Diego, California where he had been in private practice.

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Nora Palumbo, Au.D.

Doctor of Audiology

Nora Palumbo, Au.D. is an Audiologist at Clifton Springs Hearing Center. She has received her Doctorate of Audiology from West Virginia University in 2017.

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Rebecca Utech

Rebecca Utech, Au.D.

Doctor of Audiology

Rebecca Utech Au.D. is an audiologist with Clifton Springs Hearing Center. She received her doctorate in Audiology from SUNY at Buffalo in 2009. She has since served several populations, including the pediatric population, the geriatric population, and the special needs population.

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Kelly Hurd

Kelly Hurd, M.S., CCC-A, FAAA


A native of the Finger Lakes, Kelly originally majored in Speech pathology. After her initial Audiology course, she knew that it would be her career and changed her major. Kelly graduated from SUNY Cortland with a Bachelor of Arts degree in Speech and Hearing handicapped.

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Kathi DeGennaro

Hearing Instrument Specialist

Kathi received her associates degree from Bryant and Stratton college. In her spare time Kathi enjoys spending time with her nieces and nephew, she also enjoys taking walks with her dog.

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Our Office Staff


Heather Rockefeller

Director of Operations

rebecca collins

Rebecca Collins

Billing Specialist

Rebecca Collins started with the Clifton Springs Hearing Center in July 2010. She has worked in medical offices since 1995 and has taken on the role of the Billing Specialist for the practice.

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Alissa Dejohn

Alissa DeJohn

Front Office Professional

Alissa joined the practice in 2017. She brings to the practice a strong background in customer service. Alissa lives in Newark with her husband Mike and step children Christopher and Kyleigh. On her spare time she enjoys spending time with her family and friends.

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Sondra Gifford

Sondra Gifford

Front Office Professional

I have rejoined the practice in Jan 2018. I have previously worked with the Hearing Center for 5 years prior to moving to Florida to be with my family. I have extensive customer service experience and love interacting with each patient.

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